El Royale Casino is part of the Infinity Media Group LTD, a company registered in the UK since 2017. Yet despite its young age, Infinity Media Group LTD has managed to design and develop an online casino with many positives.
Pros
Cons
El Royale is one of the few US-facing casinos to accept players from the United States and other English-speaking countries. It is also the only US-facing casino to offer multiple bonuses, accompanied by free spins. Most of the other brands will only offer you welcome, reload and cashback bonuses. For El Royale Casino, it offers all these plus free spins and other fresh promotions.
While it has several strong points, the brand has some drawbacks that everyone needs to consider before signing up. This El Royale casino review highlights these drawbacks and looks into all the positives in detail.
El Royale is one of the fewer US-facing casinos operating using a license issued by the Government of Curacao. A spot check on the finer details shows the El Royale Casino License number #GLH-OCCHKTW0703052019 is valid for two years.
Having a license is an indicator that El Royale is committed to offering a safe, secure, and fair gaming experience. A valid license is also an indicator that the casino is legally operating.
Safety and security are top priority at El Royale Casino. In addition to using state-of-the-art SSL encryption technology, the casino has also partnered with renowned service providers. This includes software providers and payment providers. We also liked how transparent they are in their privacy policy and terms and conditions.
Why El Royale Casino?
El Royale is a reliable US online casino as it processes payments fast; offers high-quality games on a slick website; has a strict but easy to complete verification process; and offers games with high payouts
The games are powered by renowned software provider – RTG – and are playable on a slick interface.
Comments online across player forums show many players are winning with El Royale Casino. On our end, we did score a good sum of cash and managed to withdraw the winnings in time.
Other players see this as a bad thing but in essence, the strict verification process is to ensure the site adheres to the licensing requirements. The strictness has been put in place to prevent players from restricted regions from signing up. The secret to quickly completing the “verification process” is to complete it before making any deposit.
The state-of-the-art 3D games have reasonably high payouts, with blackjack and baccarat topping the list. After reviewing slots, we can say they offer an average RTP of about 95%, which is high! For the savvy players, you know high RTPs equal high payouts.
Why El Royale Casino?
El Royale online casino supports several payment methods, which aren’t currently available in other US-friendly online casinos. In addition to the usual credit/debit card options, El Royale also supports Neosurf and B-Pay Pay iD. These are options you won’t find at Lytton Limited operated casinos. Despite being offered, these options are exclusive to players living outside the United States.
There are several points you need to note before transacting at El Royale Casino:
Deposit by Phone and Live Chat deposits don’t exist. These are just channels that you can use to get the help you need to make deposits fast and easy. As one of the agents told us, they cannot be used due to security reasons
The minimum deposit and higher maximum deposit limits are within industry standards. We however felt the withdrawal limits were exaggerated. Other online casinos will offer you limits of between $45 - $10,000, but not El Royale Casino. Nonetheless, we liked how fast the withdrawals were processed. No questions asked provided you’ve verified your account. You can also make withdrawals an unlimited number of times, as opposed to the regular maximum threshold per day imposed in other online casino brands.
Note: While reading El Royale Casino review written by players online, we came across an interesting fact. One player made a $750 withdrawal request only to be paid out $350 as shown above. After raising a complaint, he was told withdrawals are processed depending on the player level. It’s therefore good before you start playing to keep this in mind. Below is a screen print of the email sent by the support team.
The other section where El Royale Casino excels is their customer support services, which in our opinion are superior. You can access these services in several ways. Click on the ‘Chat Box’ on the top left corner of the screen. This will display a pop-up window where you can chat with an agent in real-time. You can also call them directly at +1-850-400-3297 toll-free regarding any issue at the site. Their email address - [email protected] – is also usually operational round the clock for anyone who needs to use it. Given the huge number of emails they receive in a day, the response tends to be slow.
The live chat support channels were effective and fast. The typical response time for the live chat channel was 2-5 minutes. However, the email department was a little bit slow and took about 18 hours to respond. However, we appreciated the toll-free phone services on offer and which worked just fine.
As stated earlier, El Royale Online Casino is primarily powered by Real Time Gaming. This is the software provider responsible for ensuring the platform runs smoothly. It is also responsible for the games on offer. Real Time Gaming (RTG) has a long history of powering casinos and developing slots and other games.
As for the games, online slot games dominate the list and are categorized differently. You can pick a game based on its number of reels, bonus rounds, jackpots and floating symbols. If you are new and would like to try some of the high paying or frequently paying slots at El Royale casino, you could try:
In addition to online slot games, there is also a nice selection of table and card games. The table games featured in the list include roulette, blackjack, baccarat and online poker. There are also popular video poker games such as Jacks or Better, Bonus Poker, Joker Poker, and Deuces Wild. El Royale casino also includes specialty games such as Keno and Bingo, Scratch Cards, Board Games and Shooting games.
In total, there are 242 games. They include slots (198 games), table games (22), video poker (17), keno (1), scratch card (1), shooting game (1), board game (1), and craps (1).
If you prefer playing your games from your smartphone, you’ll be happy to know the team at El Royale casino has you at heart. All the services, including the games, are readily available through El Royale’s website. Since there is no dedicated El Royale casino mobile app, games and services are accessible through your device’s browser!
The Real Time Gaming (RTG) software used by El Royale Casino ensures you have a nice user experience regardless of whether you play on your PC or mobile phone. The games load fast and smoothly. We also liked how easy it is to navigate through the site!
If you must insist on playing at a casino with a download version, you can download the RTG software to your PC. To download the El Royale PC software, visit elroyalecasino.com and after signing up and click on the download link appearing on the homepage.
El Royale online casino is one of the newer brands offering US, UK and Australian players real money casino services. After playing at the site for months, keeping track of their offering and noting down the changes, we must say we were satisfied with their offering in general.
Its large promotions designed for new and returning players made it stand out from the competition. This is especially true when it comes to free spins for both new and returning players. It also offers exclusive offers for those who sign up for their emailing services.
The number of games offered are slightly limited, but it’s understandable given that they are only powered by one software provider – RTG. Nonetheless, the games are enough to keep you entertained for hours while giving each player equal chances of winning in the process.
Unfortunately, many players online seem to be dissatisfied with how the account verification process is handled. However, as we’ve advised above, verify your account before making a deposit. This way, you will have a good and easy time playing at the casino!
Why El Royale Casino?
Account confirmation is the first step towards withdrawing your winnings from El Royale Casino account. And it’s an easy to complete process. Here’s how to go about it and the documents required to complete the procedure.
Log into your account and click on the Banking button.
This will take you straight to the “Validate Account” option. Read about the required documents and click “Validate Account” if you have them
Download and fill in both forms as per the instructions. Ensure all the details are accurate and up to date. Once satisfied, send them to [email protected]
El Royale is an online casino with its main offices in the UK. The brand brings land-based casino services to players through its online platform. The casino is licensed and regulated under the strict rules of the Government of Curacao.
You must be twenty-one (21) years and above to sign up at El Royale Casino. US players, like UK players, can easily create an account at El Royale online casino and play real money games. However, some countries are restricted from El Royale Casino. If you happen to find yourself in these countries, you cannot access the El Royale Casino website.
El Royale is a fully-fledged online casino with a regular and live dealer platform. One may be too quick to conclude it has no live dealer platform but you need to have an account to access these services. The games included in the live dealer section include Baccarat, Roulette, Blackjack and Super Six.
Maximum bet limits depend on the game you choose to play. Different games have different maximum bet limits. However, if you are after high maximum bet limits, you are better off playing live casino games. Blackjack Early payout will offer you high maximum bet limits of up to $2,500 per hand.
El Royale is a safe, secure and fair online casino. They use state of the art encryption technology to warrant your safety and security while playing or transacting. Partnering with RTG ensures you access games with fair outcomes.
Players from USA accepted
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