El Royale Casino Review 2022

El Royale Casino is part of the Infinity Media Group LTD, a company registered in the UK since 2017. Yet despite its young age, Infinity Media Group LTD has managed to design and develop an online casino with many positives.

Pros Pros
  • Accepts USA players
  • Certified by Central Disputes System
  • Powered by Real Time Gaming (RTG)
  • Games with high payouts and flexible bet limits
  • Variety of welcome bonuses and fresh email promotions
Cons Cons
  • High minimum withdrawal limits of $125
  • Strict account verification process
  • Payouts can be slow, especially for new players

El Royale is one of the few US-facing casinos to accept players from the United States and other English-speaking countries. It is also the only US-facing casino to offer multiple bonuses, accompanied by free spins. Most of the other brands will only offer you welcome, reload and cashback bonuses. For El Royale Casino, it offers all these plus free spins and other fresh promotions.

While it has several strong points, the brand has some drawbacks that everyone needs to consider before signing up. This El Royale casino review highlights these drawbacks and looks into all the positives in detail.

El Royale Casino Quick View & Details

  • Casino name:
    El Royale Casino
  • Website:
    https://elroyalecasino.com
  • Online since:
    2020
  • Owner:
    Infinity Media Group LTD
  • E-mail:
  • License:
    Curaçao eGaming, License #GLH-OCCHKTW0703052019
  • Games:
    Slots – 198; Blackjack – 8; Roulette – 2; Video Poker – 17; Keno – 1; Poker – 7; Baccarat – 2; Bingo – 3; SicBo – 1; Craps – 1; Shooting Game (1); Board Game (1)
  • Live Dealer Casino:
    Yes
  • Payment
    methods:
    Bitcoin Bitcoin Cash Mastercard Visa B-Pay Neosurf
  • Available
    devices:
    Android iOS Windows
  • Support:
El Royale Mail Photo

Licensing & Security

El Royale is one of the fewer US-facing casinos operating using a license issued by the Government of Curacao. A spot check on the finer details shows the El Royale Casino License number #GLH-OCCHKTW0703052019 is valid for two years.

Rating in "Licensing & Security" category

Rating: 5/5

Having a license is an indicator that El Royale is committed to offering a safe, secure, and fair gaming experience. A valid license is also an indicator that the casino is legally operating.

Safety and security are top priority at El Royale Casino. In addition to using state-of-the-art SSL encryption technology, the casino has also partnered with renowned service providers. This includes software providers and payment providers. We also liked how transparent they are in their privacy policy and terms and conditions.

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Why El Royale Casino?

  • Huge welcome bonus package, which is easy to redeem
  • Strict but easy to complete verification procedure
  • Excellent service delivery overall
Play now
Rating: 4.16/5

Is El Royale A Safe And Reliable US Online Casino?

El Royale is a reliable US online casino as it processes payments fast; offers high-quality games on a slick website; has a strict but easy to complete verification process; and offers games with high payouts

El Royale Quality Games

Offers High Quality Games

The games are powered by renowned software provider – RTG – and are playable on a slick interface.

El Royale - Fair Casino Games

Fair Casino Games With High Payouts

Comments online across player forums show many players are winning with El Royale Casino. On our end, we did score a good sum of cash and managed to withdraw the winnings in time.

Wagering El Royale Casino

El Royale Verification

Has A Strict Verification Process

Other players see this as a bad thing but in essence, the strict verification process is to ensure the site adheres to the licensing requirements. The strictness has been put in place to prevent players from restricted regions from signing up. The secret to quickly completing the “verification process” is to complete it before making any deposit.

El Royale have high payouts

Games With Reasonably High Payouts

The state-of-the-art 3D games have reasonably high payouts, with blackjack and baccarat topping the list. After reviewing slots, we can say they offer an average RTP of about 95%, which is high! For the savvy players, you know high RTPs equal high payouts.

Wagering El Royale Casino

Bonuses and Promotions

Rating in "Bonuses & Promotions" category

Rating: 5/5

For the El Royale online casino, there are five types of welcome bonuses:

Bonus
Amount
Free Spins & Games
Wagering
Code
Welcome Deposit
250% match deposit
$12,500
N/A
35x Bonus + Deposit
TRUECROWN
Welcome Deposit
240% match deposit
$2,500
40
Panda`s Gold
35x Bonus + Deposit
TRUECOIN
Welcome Deposit
240% match deposit
$2,400
40
Bubble Bubble 2
35x Bonus + Deposit
TRUEROYAL
Welcome Deposit
240% match deposit
$2,450
40
Cash Bandits 2
35x Bonus + Deposit
TRUECASH
Welcome Slot
240% match deposit
$2,400
N/A
35x Bonus + Deposit
TRUETASTE

To qualify for any of these offers, you need to make a minimum initial deposit of $10 for Neosurf, $20 for BTC, $25 for IGC, $30 for PayID, and $30 for CC. You also need to ensure the El Royale bonus code is entered correctly – as shown above.

In addition to your welcome bonus, you can also look forward to a host of other offers during your time at El Royale. You are eligible for free cash every time you play slots, roulette or other card games for the first time. Also, keep checking your email for special promotions and exclusive offers like match bonuses or more free spins. El Royale online casino also offers special bonuses when you use certain payment methods to make deposits.

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Why El Royale Casino?

  • Huge welcome bonus package, which is easy to redeem
  • Strict but easy to complete verification procedure
  • Excellent service delivery overall
Play now
Rating: 4.16/5

El Royale Casino Banking Methods

Rating in "Payment Methods" category

Rating: 3/5

El Royale online casino supports several payment methods, which aren’t currently available in other US-friendly online casinos. In addition to the usual credit/debit card options, El Royale also supports Neosurf and B-Pay Pay iD. These are options you won’t find at Lytton Limited operated casinos. Despite being offered, these options are exclusive to players living outside the United States.

There are several points you need to note before transacting at El Royale Casino:

  • By using debit/credit cards, you need to complete the Credit Card Authorization Agreement form
  • All deposits are instant but withdrawals take between 24 hours and five business days
  • There’s a high minimum withdrawal limit of $125 and a low maximum limit of $2,500 at El Royale Casino
  • Validation documents such as driver’s license, ID, passport, and a copy of your utility bill are required before making any withdrawal

Deposit by Phone and Live Chat deposits don’t exist. These are just channels that you can use to get the help you need to make deposits fast and easy. As one of the agents told us, they cannot be used due to security reasons

Method
Deposit Limits
Withdrawal Limit
Fees
Deposit Now
Mastercard Visa American Express
Credit / Debit Cards
Min $30 – Max $1,000
Min $150 – Max $2,500
0
Bitcoin Bitcoin
Min $20 – Max $1,000,000
Min $150 – Max $2,500
0
Bitcoin Cash Neosurf (for non-US)
Min $10 – Max $350
Not Supported
0
Litecoin B-Pay Pay iD
Min $30 – Max $1,000
Not Supported
0
Bank Wire Icon Bank Wire Transfer
Not Supported
Min $150 – Max $2,500
0

The minimum deposit and higher maximum deposit limits are within industry standards. We however felt the withdrawal limits were exaggerated. Other online casinos will offer you limits of between $45 - $10,000, but not El Royale Casino. Nonetheless, we liked how fast the withdrawals were processed. No questions asked provided you’ve verified your account. You can also make withdrawals an unlimited number of times, as opposed to the regular maximum threshold per day imposed in other online casino brands.

Wagering El Royale Casino

Note: While reading El Royale Casino review written by players online, we came across an interesting fact. One player made a $750 withdrawal request only to be paid out $350 as shown above. After raising a complaint, he was told withdrawals are processed depending on the player level. It’s therefore good before you start playing to keep this in mind. Below is a screen print of the email sent by the support team.

Wagering El Royale Casino

Support At El Royale Casino

The other section where El Royale Casino excels is their customer support services, which in our opinion are superior. You can access these services in several ways. Click on the ‘Chat Box’ on the top left corner of the screen. This will display a pop-up window where you can chat with an agent in real-time. You can also call them directly at +1-850-400-3297 toll-free regarding any issue at the site. Their email address - [email protected] – is also usually operational round the clock for anyone who needs to use it. Given the huge number of emails they receive in a day, the response tends to be slow.

Rating in "Customer Support" category

Rating: 4/5

The live chat support channels were effective and fast. The typical response time for the live chat channel was 2-5 minutes. However, the email department was a little bit slow and took about 18 hours to respond. However, we appreciated the toll-free phone services on offer and which worked just fine.

El Royale Casino Games

Rating in "Casino Games" category

Rating: 4/5

As stated earlier, El Royale Online Casino is primarily powered by Real Time Gaming. This is the software provider responsible for ensuring the platform runs smoothly. It is also responsible for the games on offer. Real Time Gaming (RTG) has a long history of powering casinos and developing slots and other games.

As for the games, online slot games dominate the list and are categorized differently. You can pick a game based on its number of reels, bonus rounds, jackpots and floating symbols. If you are new and would like to try some of the high paying or frequently paying slots at El Royale casino, you could try:

  • Aztec's Millions, Aztec's Treasure and Aztec's Treasure Feature Guarantee
  • Achilles and Achilles Deluxe slot
  • Bubble Bubble and Bubble Bubble 2 Slot
  • Cash Bandits, Cash Bandits 2 and Cash Bandits 3 slot
  • The Big Bopper slot

In addition to online slot games, there is also a nice selection of table and card games. The table games featured in the list include roulette, blackjack, baccarat and online poker. There are also popular video poker games such as Jacks or Better, Bonus Poker, Joker Poker, and Deuces Wild. El Royale casino also includes specialty games such as Keno and Bingo, Scratch Cards, Board Games and Shooting games.

In total, there are 242 games. They include slots (198 games), table games (22), video poker (17), keno (1), scratch card (1), shooting game (1), board game (1), and craps (1).

El Royale Mobile and PC Experience

If you prefer playing your games from your smartphone, you’ll be happy to know the team at El Royale casino has you at heart. All the services, including the games, are readily available through El Royale’s website. Since there is no dedicated El Royale casino mobile app, games and services are accessible through your device’s browser!

Rating in "Usability and Reliability" category

Rating: 5/5

The Real Time Gaming (RTG) software used by El Royale Casino ensures you have a nice user experience regardless of whether you play on your PC or mobile phone. The games load fast and smoothly. We also liked how easy it is to navigate through the site!

If you must insist on playing at a casino with a download version, you can download the RTG software to your PC. To download the El Royale PC software, visit elroyalecasino.com and after signing up and click on the download link appearing on the homepage.

Conclusion

El Royale online casino is one of the newer brands offering US, UK and Australian players real money casino services. After playing at the site for months, keeping track of their offering and noting down the changes, we must say we were satisfied with their offering in general.

Its large promotions designed for new and returning players made it stand out from the competition. This is especially true when it comes to free spins for both new and returning players. It also offers exclusive offers for those who sign up for their emailing services.

The number of games offered are slightly limited, but it’s understandable given that they are only powered by one software provider – RTG. Nonetheless, the games are enough to keep you entertained for hours while giving each player equal chances of winning in the process.

Unfortunately, many players online seem to be dissatisfied with how the account verification process is handled. However, as we’ve advised above, verify your account before making a deposit. This way, you will have a good and easy time playing at the casino!

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Why El Royale Casino?

  • Huge welcome bonus package, which is easy to redeem
  • Strict but easy to complete verification procedure
  • Excellent service delivery overall
Play now
Rating: 4.16/5

How to confirm your account at El Royale Online Casino?

Account confirmation is the first step towards withdrawing your winnings from El Royale Casino account. And it’s an easy to complete process. Here’s how to go about it and the documents required to complete the procedure.

Step 1: Select Banking

Log into your account and click on the Banking button.

El Royale Step 1

Step 2: Select The Validation Document Option

This will take you straight to the “Validate Account” option. Read about the required documents and click “Validate Account” if you have them

El Royale Step 2

Step 3: Fill in The Forms

Download and fill in both forms as per the instructions. Ensure all the details are accurate and up to date. Once satisfied, send them to [email protected]

El Royale Step 3

Frequently Asked Questions